Transforming Engagement, Happiness and Well-Being by William Scott-Jackson & Andrew Mayo

Transforming Engagement, Happiness and Well-Being by William Scott-Jackson & Andrew Mayo

Author:William Scott-Jackson & Andrew Mayo
Language: eng
Format: epub
Publisher: Springer International Publishing, Cham


Cultural dimension

India

England

Netherlands

Power distance

High

Medium

Low

Uncertainty avoidance

Medium

Medium

Medium/high

Institutional collectivism

Medium

Medium

Medium

In-group collectivism

High

Low

Low

Gender egalitarianism

Low

High

High

Humane orientation

Medium-high

Medium-low

Medium-low

Assertiveness

Medium-low

High

High

Future orientation

Medium-high

Medium-high

High

Performance orientation

Medium

Medium

High

An Egyptian study by Jones and Ghabbour in 2012 suggested that the key cultural dimensions (as defined by Hofstede et al. 2010) which impact the measurement of engagements appear to be collectivism versus individualism, power distance as well as uncertainty avoidance. In 2014, Scott-Jackson and Michie suggested that the focus on relationships, loyalty to the group and respect for authority are key factors in defining the Gulf Arab leadership style and its implications for locally appropriate HR management.

In India , in order to maximise and enhance engagement among the less mobile and less professional workers, it was found that the merging of work and community and recognising the cultural collective and in-group motivations were powerful factors ( Kelliher et al. 2013) . However, among the more qualified workers, the promise of self-improvement through training and development was viewed as an important antecedent for engagement. These ‘professionals’ adopted a more individualistic attitude.

Kelliher et al. also established that Indian workers felt more secure than their UK and Dutch counterparts, in spite of the fact that the Western workers were actually legally more secure. This was probably as a result of their knowledge and impression of Indian growth and economic success.

This suggests that within the PACE framework, it is important for leadership to communicate effectively. That is to say that whenever there is an economic success at state level or possibly a health service which compares favourably to others, it is important for the government to communicate this, as this will enhance well-being, engagement and outcome goals.

In general terms, engagement appears to be a topic of far less interest in less developed countries where the basic and most important requirements are for paid work as well as a fully functioning labour market, as Shantz et al. suggested in 2013 .



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